You can delete your Sigbot account and the data associated with it at any time. This page applies to the Sigbot mobile app (iOS and Android) and the web app at sigbot.app — they share one account.
Deletion is permanent. Once your account is deleted we cannot restore your contacts, folders, or scan history, so export anything you want to keep first (Contacts → Export in the web app produces a CSV or vCard file).
This is the fastest route and takes effect immediately.
If you no longer have the app installed, cannot sign in, or would simply prefer we handle it, email legal@sigbot.co from the email address on your Sigbot account with the subject line Account deletion request.
We will confirm the request by replying to that address (to make sure nobody can delete an account that isn't theirs), then delete the account within 30 days of your confirmation. You will receive a final email once it is done.
If you cannot access the email address on the account, tell us in your message and we will verify your identity another way.
| Data | What happens |
|---|---|
| Your login (email address, password hash, sign-in providers) | Deleted immediately. |
| Contacts, folders, tags, notes, and scan history in your personal workspace | Deleted immediately. |
| Business-card images and OCR results | Deleted immediately. Images are not retained after scanning in any case. |
| Connected mailbox tokens (Outlook) | Deleted immediately. To withdraw the permission you gave Sigbot at Microsoft as well, remove Sigbot from your Microsoft account's app permissions. |
| Contacts you shared into a team folder | Remain with the team, as they belong to the team workspace. Your membership is removed. Ask your team admin to delete them if needed. |
| Billing records and invoices | Retained for up to 7 years where required by UK tax and accounting law. Your subscription is cancelled at deletion. |
| Backups | Purged from encrypted backups within 14 days (daily backups are kept for 14 days; point-in-time recovery for 7). |
| Usage analytics linked to your account | Queued for erasure. The web app's analytics are keyed to your account id (never your email address); when the account is deleted we queue a request for PostHog, our analytics provider, to erase everything linked to that id. |
| Your public contact card, if you published one | Deleted immediately; its link stops working. |
You do not have to delete your whole account to remove data. From any app you can delete individual contacts or entire folders, and disconnect a mailbox with Disconnect on the Import Emails page, which deletes the stored tokens (for Microsoft, the app then links to your Microsoft account so you can remove the permission there too). To exercise any other data-protection right, see section 12 of our Privacy Policy or contact legal@sigbot.co.